Jobs with Our Clients

About Our Client

Our client is a focused on pioneering solutions in Revenue Cycle Management (RCM) for the US healthcare industry. They are committed to leveraging cutting-edge technology and industry expertise to optimize revenue processes and drive efficiency for our clients.

Brief Role Description

Seeking a dynamic and experienced Head of Product with Labs to drive the development and implementation of our RCM product portfolio. 

The ideal candidate will have extensive experience in US Healthcare RCM products, preferably with a background in a similar role within an RCM organization, and a proven track record of delivering successful product strategies. 

Job Responsibilities

•Drive RCM product adoption and growth through effective go-to-market strategies, pricing models, and sales enablement initiatives.

•Lead the product vision, strategy, and roadmap for HRC Labs, aligning with company objectives and market demands.

•Hands-on experience with latest AI applications & automation technology, and familiarity with cloud services and deploying AI solutions at scale.

•Drive the end-to-end product lifecycle, from ideation to launch, ensuring timely delivery of high-quality solutions.

•Mentor product and engineering teams and collaborate closely with cross-functional teams including design, sales, marketing, and operations to execute 

About Our Client

Our client is a cloud-based business enterprise that provides customer engagement software. The company offers software such as customer service products, information technology service products and customer relationship management products.

Brief Role Description

The Senior Director of Pipeline & Business Development is the GTM leader for pipeline growth

within their region. This role is responsible for driving pipeline growth, by directly leading a team 

of inbound and outbound business development professionals, while helping sales and

channel build effective pipeline generating strategies across the region.

Job Responsibilities

• Be the GTM leader for pipeline growth and operate as the subject matter expert for pipeline generation and management across the region.
• Own the Business Development inbound and outbound pipeline and opportunity goals, while driving all prospecting efforts across all sources
• Build and execute a full sales funnel for all new business prospecting within the region and pertaining subregions
• Develop and drive the strategy for all inbound and outbound playbooks for pipeline generation and conversions 
• Work with our Sales Effectiveness team to strategize our lead management platform, sequence strategies and identify new prospecting tools for automation
• Be a leader of leaders - be accountable for managers up to directors, to operationalize your team across the organization

About our Client

Our client is a world leader in providing lighting products and solutions to global professionals and consumers. Their range of energy-efficient energy products, systems, and services enable the customers to enjoy a superior quality of lighting for the Internet of Things.

Brief Job Description

• This position is responsible for planning, leading, and delivering complex advanced analytics projects on time, within budget, and with high quality solution.

• Lead and manage multiple enterprise-level advanced analytics projects simultaneously through the entire solution life cycle.

• Work with customer and internal stakeholders to scope work, set business goals, identify appropriate resources, track and report on progress and develop  schedules. You will be the technical point of contact to your customer and internal stakeholders on the progress of all the activities related to your projects.

• Assess risks, anticipate bottlenecks, provide critical issue management, balance trade-offs, and encourage risk-tasking to maximize business value.

• Define and support all the necessary activities to ensure adoption of the ML models 

• Implement an effective system of project governance and create and maintain comprehensive project documentation.

• Conduct post-project review to discuss and document successes and lessons-learned for future projects

ABOUT OUR CLIENT

Our client is a leading Business Process Management (BPM) company. They combine their deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. They co-create and execute the future vision of 400+ clients with the help of their 44,000+ employees. Their global footprint spans 16 countries with 61 delivery centers worldwide including in China, Costa Rica, India, the Philippines, Poland, Romania, South Africa, Spain, Sri Lanka, Turkey, United Kingdom and the United States.

JOB DESCRIPTION

• Work with the Vertical leads in providing inputs on development areas for projects initiated
• Should have analytical ability and ability to understand the business impact of nos.<
• Should be able to manage multiple teams/clients and multiple locations In-depth understanding of training metrics and impact to business metric
• In-depth understanding of TNI/ TNA process and ability to make recommendations for process improvements
• Create value for the team by acting as a consultant for operations and identifying process improvement and quality related initiatives
•Well versed in analyzing data and suggesting measures towards improving revenue generation

QUALIFICATON

Graduate / Post Graduate preferred 

• WORK EXPERIENCE
  • 21 years of overall Technology experience
  • Must have experience in Technology Consulting and Delivery
  • Bachelor’s / Master’s Degree in Engineering / Informa

COMPANY OVERVIEW
Our client is a global BPM company, offering an array of end-to-end industry-specific and cross-industry solutions. They combine deep industry knowledge with technology, analytics, and process expertise to co-create innovative, digitally enabled transformational solutions with more than 400 clients across various industries.

JOB PURPOSE
The Technology Lead will be responsible for establishing, driving, and leading all technology initiatives and solutions for the Banking and Financial Services vertical. He / She is expected to provide technology advisory/consulting and strategic planning for technology solutions and provide oversight for solutions conception, development, deployment, and support while ensuring alignment with strategic technology goals.

ROLE AND RESPONSIBILITIES
• TECHNOLOGY CONSULTING / ADVISORY - Define the BU-specific technology strategy; identify and prioritize business challenges and customer pain points provide consulting / advisory services and respond to market opportunities by providing solutions that can create competitive advantage.

• DELIVERY MANAGEMENT - Take ownership of large BFS technology programs spanning multiple technology towers.

• PARTNER ENGAGEMENT - Identify and evaluate new potential technology partners aligned to the strategic priorities of the business.

• AGILITY/INNOVATION/ADAPTABILITY - Ability to undertake new initiatives proactively and respond well to internal (BU or technology leadership) and external (client) change requests must be prepared to meet business goals and respond well to change.

DESIRED SKILLS
• 20 years of overall IT experience
• Must have experience in Technology Consulting and Delivery
• Bachelor’s / Master’s Degree in Engineering / Information Technology
• Other Diplomas / Degrees / Certificate Courses in BFS

Our Client is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries.

Job Description:
Lead role for Finance systems.
Person is expected to own Finance Systems support for Oracle ERP, EPM and other finance systems in scope, Client Relation, People management (8 resources) and deliver on Continuous Improvement initiatives.

Key Accountabilities/Job Responsibilities:
• Own Service delivery for Finance Systems like Oracle ERP and EPM and other finance systems in scope. Manage interface management, MDM for various finance  systems in Scope. Also provide Month end support.
• Transition of the Finance Systems Support work and stabilization
• People Management – Lead 8 resources, ensuring their training, growth and retention
• Plan and execute backlog removal
• Manage 3rd party vendors
• Support Team members on deliverables and ensure quality of work.
• Strong domain knowledge and able to review the work of team members
• Good communication and stakeholder management skills
• Manage continuous improvement initiatives
• Own and run Governance with client, ensure achieving Performance metrics (SLAs/KPIs)
• Gain complete understanding of the Finance systems within a short period of time

Work Experience
• The candidate should have good Work Experience in Oracle ERP
• Should have worked on multiple implementation and support projects on Oracle Cloud.
• Needs to have strong subject matter and configuration expertise in Oracle AP, AR, GL, FA and CM.
• Should have done fit gap analysis, creating requirement documents, system testing and should have good consulting skills.
• Should have strong vendor / 3rd party service management skills
• Needs to be well versed with managing Month end activities and MDM, Interface Management activities.
• Should have experience on patch management and release management.

About Our Client
Our client is world’s leading outsourcing company and a business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. They specialize in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition.

Job Description
• Responsible for driving performance and operational excellence through improvement and innovation methods
  while ensuring quality assurance for client processes
• Build employee engagement / development programs in line with functional and business vertical plans
• Build diagnostic toolkits for key business areas in partnership with business innovation team and operations subject matter experts
• Build strong people engagement retention initiatives
• Sustain and innovate a culture of independence of Quality Performance reporting across client / business processes ensuring a true
  reflection of Client / end customer experiences / challenges
• Engage and co-ordinate with internal and external stakeholders pre, during and post audit periods Optimize cost models for external certifications

Qualification
• Graduate in any stream
• Post-graduation preferred
• MBB Certified from recognized institute
• Project management skills and ability to lead in a continually challenging environment
• Domain Knowledge across Insurance/ Healthcare/ Platforms- Services/ Utilities preferred

Spencer ‘n’ Hills is Hiring!!

Inviting applications for Practice Lead, Manufacturing.

With a thirst for perfection within our passionate team of consultants, we have the experience and expertise to work “Differently” and deliver high quality results for our clients across the globe.

Where talent meets opportunity, so come, unlock your potential and transform with us and be a part of our ever-evolving team.

We are looking at an agile professional to build and lead the manufacturing practice. This is a strategic role that aims to benefit potential clients in the manufacturing domain for their TA needs.

Responsibilities

Identify and develop new client relationships in the manufacturing industry.

Responsible for commercially viable solutions, contract negotiations and revenue generation for the given industry practice.

Client advisory and consultation offering customized solutions for diverse set of TA needs.

Accountable for client experience, leading a team of consultants attached to the industry vertical.

Possess knowledge and market intelligence to help create solid footprint in the manufacturing domain and build new partnerships.

Network with industry leaders and participate in industry forums and seminars to understand the latest market trends.

Qualifications

Post-graduate in Management preferred

Strong work experience and knowledge in manufacturing domain

Services selling experience with strong presentation skills, consultative mind set and goal orientation

Agile professional with positive attitude, strong networking skills, consultative mindset to tap potential clients with new ideas and approach.

5+ years of relevant experience

About Our Client

Our client is a leading global outsourcing, analytics and digital solutions company listed in NASDAQ and serving clients across insurance, healthcare, banking, financial services, retail, logistics and more industries. Our client brings expertise in transformation, data science and change management to increase the effeciency, effectiveness and customer experience for their global clients.

Job Description

• This is a high visibility role requiring a strong technical acumen with outstanding stakeholder management skills and will report to the Head  of Information & Cyber Security, Data Privacy and BCM.
• The role Will be responsible for building the strategy and execution of the client’s Enterprise Cyber Security program and Information Security Governance.
• Provide management oversight and serve as the leadership point of contact for EXL Cybersecurity and Risk team.
• Manage the Cyber security operations including the cyber security assessment and research teams.
• Lead client’s Cyber Security Program including capability build around Application Security, Security Architecture, Threat intelligence, organizational preparedness around Cyber resilience, and next generation talent management

About Our Client

Our client is a world leader in providing lighting products and solutions to global professionals
and consumers. Their range of energy-efficient energy products, systems, and services enable
the customers to enjoy a superior quality of lighting for the Internet of Things.

Job Description

•Design optimal Go-To-Market structure to maximize sales and channel efficiency.
•Drive sales, marketing and quotation team engagement, culture of accountability.
•Manage sales & marketing teams to deliver targets set.
•Build required sales, marketing and quotation capabilities to drive sustainable business performance in the area
•Bachelor’s degree in Engineering with a Masters’ Degree in Business Administration from a leading University.

About the client

Our client is a leading global provider of business process management (BPM) services, offering
comprehensive data, voice, analytical and business transformation services with a blended
onshore,  nearshore  and offshore delivery model.

•Collaborates effectively with the Solution Architect to understand the contractual scope of work, the
 milestones,   the dependencies and the customer responsibilities, the assumptions and risks
associated with the defined solution.
•Works with scheduling and resourcing teams to identify & on-board the staff needed to execute the work plan.
•Executes the project as per the defined work plan, and within the approved budget.
•Bachelor/Master’s university degree in Engineering/Computer Science.

About the client

Our client is a leading software-as-a-service (SAAS) start-up disrupting traditional CRM, ITSM,
HRSM, customer support and marketing automation with its complete suite of products.
Headquartered in San Mateo, California, they are creating  a global workforce and builds tech that
works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job
and delight their customers.

Job Description   

•Experience in designing, architecting and building large scale distributed, data-intensive systems on multiple occasions.
•Experience in working with and scaling open source technologies-based distributed systems.
•you shall contribute to making our internal architectural standards better by suggesting improvements as you discover better ways forward.
•Understand platform and engineering landscape outside Inc to ensure our platforms are evolved at regular pace.

About our Client

Our Clients invents, develops and delivers technologies that enable extraordinary
 experiences. We make entertainment more entertaining, and smart devices smarter .
Their technology cuts through the chaos, putting us at the forefront of fast-moving
 trends in streaming, digital entertainment,and AI applications– in any environment.

Job Description

•leadership experience with globally distributed web services software development teams and capability of being hands-on if required.
•High sense of urgency to solve problems and in executing them with extreme ownership.
•Demonstrable experience with both Agile and waterfall engineering processes along with Kafka,AWS cloud ,Java, GitHub.
•Flawless scheduling and project management skills.
•Experience in recruiting and develop a high performing team.

About our client

Our Clients invents, develops and delivers technologies that enable extraordinary
experiences. They Make entertainment more entertaining, and smart devices smarter .
Their technology cuts through the Chaos, putting us at the forefront of fast-moving
trends in streaming, digital entertainment, and AI Applications– in any environment.

Job Description

•   Attract, recruit, and develop top talent by providing engineering
    leadership to retain a world-class team focused on building a highly
    reliable video service platform.
•   Create and articulate an inspiring vision for the organization to
     meet uptime standards to exceed SLAsand customer expectations.
•   Drive results by setting clear and challenging goals while committing
     the organization to continuous performance improvement.
•   Deep technical skills to evaluate and adopt server technologies, hands-on
     experience with Linux, Microservices.
•   Strong communication, collaboration, and influencing skills internally and
     externally. Desire and commitment to higher standards.

About the client

Our client is a leading software-as-a-service (SAAS) start-up disrupting traditional CRM, ITSM, HRSM, customer support and marketing automation with its complete suite of products. Headquartered in San Mateo, California, they are creating  a global workforce and builds tech that works for everyone, making it easy for IT, customer service, sales, marketers and HR to do their job and delight their customers

More than 50000 companies use their SaaS to enable a better customer and employee experience

Job Description

• Mentor, coach and Hire designers - Build a world class design team.

• 5 years+ leadership and people management experience

• Experience communicating with technical and non-technical stakeholders at 

        all levels across the business.

• Ability to influence Product and engineering leadership to prioritize 

        design problems and ensure it gets into the road map.

• Bring value addition by thinking big and continuously improving the product experience.

• Good understanding of design and product metrics 

• Conduct detailed design reviews (interaction, visual design and UX copy)

About Our client

Our client is a leading global provider of business process management (BPM) services, offering comprehensive data, voice, analytical and business transformation services with a blended onshore, nearshore and offshore delivery model.

Job Description

• Contribute to the development and maintenance of Architecture Guiding Principles, 

        drawing on Architectural knowledge and experience.

• Develop technology strategy and roadmap for large initiatives / programs.

• Experience of detailed business system architecture and design, Technical leadership, 

        and architecture experience.

• Deliver technology advisory to client in the area of technology adoption to business 

        efficiency and expansion.